Shipping policy

Shipping Policy

Where we ship

Dental Rebel ships across Canada. At this time we ship within Canada only.

Processing time

Orders are processed and shipped within 1–2 business days of being placed. Orders placed on weekends or holidays are processed the next business day. You'll receive a confirmation email with tracking as soon as your order ships.

Shipping Options and Rates

Rates and shipping options are live and displayed at checkout

Estimated Delivery

Standard

5–8 business days

Expedited

3-5 business days

Express

2–3 business days

Delivery estimates are counted in business days after your order ships, and are provided by the carrier — they're estimates, not guarantees. Delivery to rural or remote areas may take longer.
Tracking your order
Once your order ships, you'll receive an email with a tracking number so you can follow it to your door. Please allow up to 24 hours for tracking to become active after you receive the email.
Shipping carrier
We ship via Canada Post.

Delays

We can't be responsible for delays caused by the carrier, weather, or other circumstances beyond our control. If your tracking hasn't updated in several business days, please reach out and we'll help you track it down.

Incorrect addresses

Please double-check your shipping address at checkout. We're not able to reroute a package once it's shipped, and orders returned to us due to an incorrect or incomplete address may incur a re-shipping charge.


Lost or damaged packages


If your order arrives damaged, or tracking shows delivered but you haven't received it, contact us at support@dentalrebel.co within 15 days and we'll make it right.

Questions

Email us at support@dentalrebel.co — we're happy to help.